Under the general direction of the Support Services Manager, the Social Worker/Site Supervisor is responsible for assisting residents living in TNDC properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy,
information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site and on site Social Workers.
·Provide culturally inclusive support service programs for assigned tenants.
·Provide supervision to on-site and/or off-site Social Work staff.
·Hire, orient and train new supervisees.
·Manage a caseload of assigned tenants.
·Assertively and regularly outreach to all assigned tenants, including home visits.
·Identify tenants in need of services and maintain awareness of tenant’s overall health status, including but not limited to specific medical, mental health, and substance use needs.
·Complete comprehensive intakes and needs assessments with assigned tenants.
·Assist assigned tenants to identify their goals and establish individualized service plans towards their goals.
·Promote tenants’ long-term independent living by addressing needs related to aging in place.
·Provide assigned tenants with culturally appropriate case management and supportive counseling.
·Provide housing stabilization, retention, and eviction prevention services.
·Collaborate with Property Management regarding tenants’ housing stabilization, retention, and eviction prevention.
·Assist assigned tenants with crisis intervention and conflict resolution.
·Provide tenants with information and referrals to off-site service providers.
·Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care.
·Organize and facilitate community activities including but not limited to: produce drops, cultural celebrations, holiday celebrations, and informational workshops.
·Collaborate with Property Management and Health & Wellness Coordinators in community events.
·Serve as liaison/advocate for tenants with Property Management and off-site service providers.
·Attend weekly meetings with assigned Property Management staff.
·Attend on-site monthly Tenant Meetings facilitated by Property Management.
·Attend off-site community meetings as assigned.
·Attend all other regularly scheduled meetings.
·Develop new resources and relationships with outside service providers.
·Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services.
·Complete semi-annual HUD service reports and assist staff with the reports.
·Maintain accurate and up-to-date service documentation, including those in CIRCE electronic database as well as hard-copy tenant files.
·Carry a work cell phone and respond promptly to phone calls. Provide 24/7 emergency response by phone in the event of big emergencies.
·Other duties as assigned