Yesterday our regional director, Tony, asked if I could help out at the resident event for 222 Hennepin in Minneapolis. 222 is having some issues with resident complaints because their rooftop pool has been under construction all summer. To help make up for this, they are hosting “happy hour” every […]

Discussing what new software to get at work. We might order a tablet and try a new approach at one of the properties at the end of the month.

Had the opportunity to work with one of the maintenance techs at a property in Apple Valley. It was nice to get out of the office and patch some concrete and install some window blinds for an upcoming inspection.

Yesterday, I got to spend the day out on one of our properties in Minnesota to help with maintenance of the property. I spent most of the day outside working on landscaping, but I also got to help with some work orders in apartments. Mostly basic stuff, but it was […]

Weidner calls this setting up mini models. With all the turns we just had because it was the end of the month and we had quite a few people leaving. After all the painting and maintenance done we then have to go through and wipe down some finishing touches and […]

The beginning of the month is always interesting and dealing with late payments and angry tenants. Late fees are not fun for either side of this spectrum because paying them is no fun and trying to contact people to pay is not a lot of fun either. Calling these tenants […]

Posted notices at three complexes today for a bank assessor to do inspections on Friday.

One of our previous residents left his apartment with fleas. We though we had the problem taken care of until we moved someone into that apartment and had to emergency transfer them out of it within a week due to fleas. We had the exterminator come back and take care […]

Every morning upon arriving at the office, the whole staff takes part in the morning routine. This routine is mostly about cleaning and preparing the office for the day. We look over the model, office, fitness center and anywhere else we need to to be sure everything looks good and […]

Here are bits and pieces of what my day looked like yesterday 7/5.   Came into the office with 7 new voicemails and 44 unread emails. I moved in a new resident. We had Red Cross at our property for a blood drive. Our fire alarms went off from a […]

Cleaned the dirtiest apartment of the summer today. You never know what you’ll get until you open that door.

Starting on Friday we had people whose leases started on 7/1 begin the move in process. One tenant that we had moving in was very unsatisfied to say the least with their unit. When they toured their unit, they didn’t tour the unit they were going to be staying in […]

Yesterday I had a resident very frustrated with me when I told them that the maintenance team would not be able to attend to her non-emergency maintenance request until Tuesday, as they had the Holiday off.  Sometimes it is hard to remain polite with a resident when they do not […]