From the Field

Keep up with UW Stout coop education and internship experiences.

My First Urban Legends Team Meeting

A few days ago, I attended my very first Urban Legends Team Meeting. For all those who do not know, ‘Urban Legends’ is the name for our downtown Minneapolis team: 222, 7west, and VUE. I got the chance to meet all of the staff that run those apartment communities. It […]

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One of the Many Reasons Why 7west is the Best!

Since I first arrived to 7west, everyone had mentioned the great places to eat nearby! I have gotten to enjoy amazing meals with my coworkers from Five Guys, Republic, Chipotle, Food Garden, Dominoes, and much more! It seems like you can never get bored of any of the food around […]

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Lunch with Cats

One week ago I was offered lunch with one of our residents. Two days ago, I made my way to the residents’ apartment home to be introduced to their cats! We had offered to watch/feed their cats for a few days, while they were on a trip. It was good […]

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Resident gifts

Today we received a new shipment of gifts for residents and future residents! These include welcome home gifts, birthday gifts, simple appreciation gifts, and some handouts for when we give tours.

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My First Shop

Yesterday, I was able to get out of the office and go shop. A shop is going around and comparing and contrasting what each competitive apartment has to offer. As I went around, I looked at their amenities, asked about rates and other fees, as well as occupancy percentage. I […]

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Challenging Is The Most Rewarding

On Tuesday, one the leasing agents called in sick, so I inherited all of her tasks of responding to leads, appointments and follow-ups. I was doing many tasks for the first time, which was stressful and challenging. However, the other leasing agent and property manager helped me tremendously. Plus, I […]

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Residents Can Be Harsh Sometimes

Residents can be inviting and friendly; however, I had an unpleasant phone call with one of the residents. I tried my best to help him, but he constantly cut me off and continued to yell at me for nothing I had control of. I am learning to practice patience while […]

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Thursday’s Marketing Lunch & Learn

Today, corporate scheduled a relaxing break in the day a lunch and learn with the marketing group at Bigos. Marketing is much more complex than I thought, and I gained much more appreciation for the work that marketing does! We enjoyed a tasteful lunch outside after the presentation with all […]

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Rental Applications!

Today, I watched the process of rental applications and the work that is put into processing them. I was able to do some by myself and it’s a great way to remember all the application criteria when someone asks because I would know why someone would be accepted or possibly […]

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Introducing Our New Name

This week, I had to call and introduce our company to new buildings we started managing for. It was a great way for me to get to know the tenants. It also helped the tenants understand what was happening, as they were used to a private landlord previously. They were […]

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Incident Report

This week we had a child scrape their heel while in the swimming pool. Like any mother would be, she was not very happy and requested that we check the pool for anything sharp and she took her son to the doctor to make sure he was fine. We filled […]

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A/C, A/C, A/C

We have had tons of work orders placed for air conditioning. Windtree was built in 1985 so a lot of our A/C units are as old as the property and we don’t replace them until needed. Apparently this is the week they all decided to call it quits.

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Repairs After Move-in

After tenants move in, there may be problems in the unit that we were not aware of that need to be fixed. So we help tenants to put maintenance requests in through their online portal and then we have to print off lists for the maintenance team. We want our […]

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