From the Field

Keep up with UW Stout coop education and internship experiences.

Pool Rules

I learned today that even after posting numerous pieces of papers to residents door, explaining the rules while they broke them, and putting up an official pool rule board that it won’t stop the rules from being broken. At the end of the day, the residents are at “home” and […]

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Picking Up the Grounds

For the past couple of weeks, the office staff at my property has been going out in the morning with our maintenance supervisor and cleaning up the grounds. This includes picking up any trash that we see, even down to every cigarette that is on the ground, or tiny pieces […]

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Resident Event at 222 Hennepin

Yesterday our regional director, Tony, asked if I could help out at the resident event for 222 Hennepin in Minneapolis. 222 is having some issues with resident complaints because their rooftop pool has been under construction all summer. To help make up for this, they are hosting “happy hour” every […]

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New Rental Software

Discussing what new software to get at work. We might order a tablet and try a new approach at one of the properties at the end of the month.

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Maintenance Work

Had the opportunity to work with one of the maintenance techs at a property in Apple Valley. It was nice to get out of the office and patch some concrete and install some window blinds for an upcoming inspection.

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Maintenance Crew

Yesterday, I got to spend the day out on one of our properties in Minnesota to help with maintenance of the property. I spent most of the day outside working on landscaping, but I also got to help with some work orders in apartments. Mostly basic stuff, but it was […]

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Preparing units

Weidner calls this setting up mini models. With all the turns we just had because it was the end of the month and we had quite a few people leaving. After all the painting and maintenance done we then have to go through and wipe down some finishing touches and […]

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Delinquencies

The beginning of the month is always interesting and dealing with late payments and angry tenants. Late fees are not fun for either side of this spectrum because paying them is no fun and trying to contact people to pay is not a lot of fun either. Calling these tenants […]

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Fleas

One of our previous residents left his apartment with fleas. We though we had the problem taken care of until we moved someone into that apartment and had to emergency transfer them out of it within a week due to fleas. We had the exterminator come back and take care […]

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Morning Routine

Every morning upon arriving at the office, the whole staff takes part in the morning routine. This routine is mostly about cleaning and preparing the office for the day. We look over the model, office, fitness center and anywhere else we need to to be sure everything looks good and […]

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Busy Busy Busy

Here are bits and pieces of what my day looked like yesterday 7/5.   Came into the office with 7 new voicemails and 44 unread emails. I moved in a new resident. We had Red Cross at our property for a blood drive. Our fire alarms went off from a […]

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More Cleaning

Cleaned the dirtiest apartment of the summer today. You never know what you’ll get until you open that door.

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Had a very unsatisfied Move-In

Starting on Friday we had people whose leases started on 7/1 begin the move in process. One tenant that we had moving in was very unsatisfied to say the least with their unit. When they toured their unit, they didn’t tour the unit they were going to be staying in […]

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