From the Field

Keep up with UW Stout coop education and internship experiences.

Maintenance Crew

Yesterday, I got to spend the day out on one of our properties in Minnesota to help with maintenance of the property. I spent most of the day outside working on landscaping, but I also got to help with some work orders in apartments. Mostly basic stuff, but it was […]

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Preparing units

Weidner calls this setting up mini models. With all the turns we just had because it was the end of the month and we had quite a few people leaving. After all the painting and maintenance done we then have to go through and wipe down some finishing touches and […]

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Delinquencies

The beginning of the month is always interesting and dealing with late payments and angry tenants. Late fees are not fun for either side of this spectrum because paying them is no fun and trying to contact people to pay is not a lot of fun either. Calling these tenants […]

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Fleas

One of our previous residents left his apartment with fleas. We though we had the problem taken care of until we moved someone into that apartment and had to emergency transfer them out of it within a week due to fleas. We had the exterminator come back and take care […]

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Morning Routine

Every morning upon arriving at the office, the whole staff takes part in the morning routine. This routine is mostly about cleaning and preparing the office for the day. We look over the model, office, fitness center and anywhere else we need to to be sure everything looks good and […]

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Busy Busy Busy

Here are bits and pieces of what my day looked like yesterday 7/5.   Came into the office with 7 new voicemails and 44 unread emails. I moved in a new resident. We had Red Cross at our property for a blood drive. Our fire alarms went off from a […]

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More Cleaning

Cleaned the dirtiest apartment of the summer today. You never know what you’ll get until you open that door.

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Had a very unsatisfied Move-In

Starting on Friday we had people whose leases started on 7/1 begin the move in process. One tenant that we had moving in was very unsatisfied to say the least with their unit. When they toured their unit, they didn’t tour the unit they were going to be staying in […]

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We Like Holidays Too…

Yesterday I had a resident very frustrated with me when I told them that the maintenance team would not be able to attend to her non-emergency maintenance request until Tuesday, as they had the Holiday off.  Sometimes it is hard to remain polite with a resident when they do not […]

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More Money Please

At the end of the day property management is all about the numbers.  It can be difficult at times to raise rent with a resident is looking to renew.  However, it is a necessity in order for the property to be successful.  The property I am working at now is […]

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Rent

On top of all of the move outs we’ve had this week, we’ve also had a lot of calls about rent, since it is the holiday weekend. We give residents from the 1st to the 3rd to pay their rent, and as of the 4th their rent becomes late and […]

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Team Meeting

Last week was busy for myself and the other interns that were on the same team as me. We had a team meeting on Friday. Every property is assigned to a team, which consists of three to four properties in the immediate area. These properties then meet up once a […]

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Fire at The Artiste

Last week we had a fire at our property. It was a small pan fire but enough to set off the sprinkler system in the unit. Unfortunately for us that unit was due to move out in two days making the turn of that apartment much more difficult. Fortunately for […]

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