On Tuesday, one the leasing agents called in sick, so I inherited all of her tasks of responding to leads, appointments and follow-ups. I was doing many tasks for the first time, which was stressful and challenging. However, the other leasing agent and property manager helped me tremendously. Plus, I […]
Read MoreResidents can be inviting and friendly; however, I had an unpleasant phone call with one of the residents. I tried my best to help him, but he constantly cut me off and continued to yell at me for nothing I had control of. I am learning to practice patience while […]
Read MoreToday, corporate scheduled a relaxing break in the day a lunch and learn with the marketing group at Bigos. Marketing is much more complex than I thought, and I gained much more appreciation for the work that marketing does! We enjoyed a tasteful lunch outside after the presentation with all […]
Read MoreToday, I watched the process of rental applications and the work that is put into processing them. I was able to do some by myself and it’s a great way to remember all the application criteria when someone asks because I would know why someone would be accepted or possibly […]
Read MoreThis week, I had to call and introduce our company to new buildings we started managing for. It was a great way for me to get to know the tenants. It also helped the tenants understand what was happening, as they were used to a private landlord previously. They were […]
Read MoreThis week we had a child scrape their heel while in the swimming pool. Like any mother would be, she was not very happy and requested that we check the pool for anything sharp and she took her son to the doctor to make sure he was fine. We filled […]
Read MoreWe have had tons of work orders placed for air conditioning. Windtree was built in 1985 so a lot of our A/C units are as old as the property and we don’t replace them until needed. Apparently this is the week they all decided to call it quits.
Read MoreAfter tenants move in, there may be problems in the unit that we were not aware of that need to be fixed. So we help tenants to put maintenance requests in through their online portal and then we have to print off lists for the maintenance team. We want our […]
Read MoreThis week, we had to send out 5-day rent notices to our tenants just to let them know that they can set up a payment plan, if paying rent is becoming difficult for them. It is just a friendly reminder before a possible eviction could happen. We try to help […]
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Last week was a very busy week! We are having the maintenance guys fix up the patio outside of our offices. This is attached to a tenant hang-out space so they will be very excited as well! Tenants can reserve this space for special occasions as well. I’m excited to […]
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Every morning one of the first things I do is see who and how many people are moving into the community that day. Then I go to each of those units and perform a walkthrough. This walk through is designed to see what is previously damaged in an apartment so […]
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My coworker Natalie got married on Saturday! Our boss went out of her way to plan something to make her feel special at work before her big day. It makes the work environment feel more like a family when you are looking out for each other and remembering events in […]
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On Tuesday I had my first move in. It was two girls that were close to my age and had been traveling the world for the past two years. They told me that it was time for them to settle down again into their jobs of event planning to save […]
Read MoreI feel like all I do is Eat, Eat, and Eat! Today, my manager supplied a team lunch with everyone in the office. We ordered in food from Tavern 4 & 5 in Eden Prairie, MN. It was fun to get to know the others in the office and be […]
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