The beginning of the month is always interesting and dealing with late payments and angry tenants. Late fees are not fun for either side of this spectrum because paying them is no fun and trying to contact people to pay is not a lot of fun either. Calling these tenants is something people dread because they know that they are late and will just make up an excuse. Learning how to deal with this is very important and I know see why because I had to call about 10 people. And it just being the holiday people tend to forget even more