Today I encountered the difficulty of telling a resident that their service request was not considered an “emergency” therefore the on-call maintenance personal would not be called and their request would not be resolved until tomorrow. As many can imagine, this is often not the answer a resident want to hear. A great company policy my company Weidner has are “pickle cards”. Pickle cards are gift cards given to residents thanking them for their patience and understanding as we acknowledge the inconvenience of service requests not always being able to be taken care of right away. This is a great way to show the resident you care, after all this business is all about customer service. “You start the renewal process on the day you meet them…” and every day of their residency!
Get more information on UW Stout’s Real Estate Property Management Program.
What is Cooperative Education?
A portion of your Real Estate Property Management coursework includes Cooperative Education. These intern positions apply your classroom knowledge in a professional work setting, where you’ll gain confidence in your skills and abilities. You’ll build a stronger resume with the work experience employers need and may have a position in place before graduating.
These paid internships provide hands-on, real world experience… Read More about “Cooperative Education”…