This week we focused more on Administrative stuff in the office. I got to learn more about our computer software system and how things work internally. I got the hang of answering and responding to emails with potential prospects and incoming residents. My community director, Andrew showed me the basics of 7west marketing/leasing techniques they use on a day to day basis. I learned about revenue collection and accounts payable meaning where the money is going after current residents have paid their monthly rent and additional charges stated on their lease. We also looked at electronic reports that dealt with budgets, posting rent, making bank deposits, processing invoices, monthly financial statements and processing a security deposit refund. I also got to touch base on moving in/out procedures and the steps on what to do in these situations.