Author: Haley McLean

Wrong move in date

Today we had a resident come in who thought today was his move in date. His actual move in date isn’t until tomorrow and they still had to finish cleaning the carpets in the apartment. He was very upset and kept telling us we had the dates wrong but everything […]

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Auditors are in town

This week we got word that the auditors are in town. Luckily they aren’t coming to our property but it still gets everyone on the edge of their seat when they hear about them coming. So far it sounds like every property that they have gone to has passed so […]

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Unfortunate event

Unfortunately, the leasing consultant at my property decided to quit this week without giving a notice. Luckily they have me to fall back on for a couple weeks while they find someone to take her spot.

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Miscommunication

Today we had a prospective resident who was in our office practically all day. Her husband is deployed and apparently he had already started filling out an application but didn’t tell her so then when she started to fill one out, our system wouldn’t let her continue because he started […]

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Posting 3-Days

Today we had to post 3 days, meaning they have reached the end of the 3 day grace period for rent and if they don’t pay by the date given, they will be sent to collections. This is usually a wake up call and most of them pay by the […]

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Pickle stories

I’m not sure if it is just here in Colorado or if all Weidner properties share pickle stories but every time we have meetings, we have the opportunity to share our pickle stories. It is when you do something nice for a resident or employee not because you have to […]

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Dealing with difficult people

Yesterday we had a resident put in a work order for us AC at 9am, our maintenance went there and fixed it only for it to break again a half hour later. They then brought him our portable unit as we had to order a part for the actual AC […]

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Happy Saturday

When they ask you to come in on Saturday but forget to give you the code to shut the alarm off (insert face palm emoji). We had to spend about a half hour on the phone with the security system because the information they had for our office was way […]

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Casual Friday

We now get to wear jeans on Friday’s instead of fully business professional! For women, this means jeans with a nice shirt and blazer. For men, this means jeans with a button up and tie or suit coat.

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