Today we had a resident come in who thought today was his move in date. His actual move in date isn’t until tomorrow and they still had to finish cleaning the carpets in the apartment. He was very upset and kept telling us we had the dates wrong but everything […]
Read MoreAuthor: Haley McLean
New balloons!
Earlier this week someone decided to take out their anger on our balloons by the entrance and they slashed all of them. So today we put some new ones up!
Read MoreAuditors are in town
This week we got word that the auditors are in town. Luckily they aren’t coming to our property but it still gets everyone on the edge of their seat when they hear about them coming. So far it sounds like every property that they have gone to has passed so […]
Read MoreUnfortunate event
Unfortunately, the leasing consultant at my property decided to quit this week without giving a notice. Luckily they have me to fall back on for a couple weeks while they find someone to take her spot.
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Keeping up with the prospects
Here at Windtree, we try to keep the prospect pipeline below 40. Sometimes we get busy and it gets a little out of hand like it is right now or we call the people and just forget to update their guest card. I had some down time today so I […]
Read MoreMiscommunication
Today we had a prospective resident who was in our office practically all day. Her husband is deployed and apparently he had already started filling out an application but didn’t tell her so then when she started to fill one out, our system wouldn’t let her continue because he started […]
Read MorePosting 3-Days
Today we had to post 3 days, meaning they have reached the end of the 3 day grace period for rent and if they don’t pay by the date given, they will be sent to collections. This is usually a wake up call and most of them pay by the […]
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Weidner Cares Day
Yesterday was the annual Weidner Cares day. We went to the El Pomar Boys & Girls Club to do some service projects. Some people were inside cleaning, some were painting, some were building benches and other things, and the rest of us were outside doing landscaping. It was a long […]
Read MorePickle stories
I’m not sure if it is just here in Colorado or if all Weidner properties share pickle stories but every time we have meetings, we have the opportunity to share our pickle stories. It is when you do something nice for a resident or employee not because you have to […]
Read MoreDealing with difficult people
Yesterday we had a resident put in a work order for us AC at 9am, our maintenance went there and fixed it only for it to break again a half hour later. They then brought him our portable unit as we had to order a part for the actual AC […]
Read MoreHappy Saturday
When they ask you to come in on Saturday but forget to give you the code to shut the alarm off (insert face palm emoji). We had to spend about a half hour on the phone with the security system because the information they had for our office was way […]
Read MoreCasual Friday
We now get to wear jeans on Friday’s instead of fully business professional! For women, this means jeans with a nice shirt and blazer. For men, this means jeans with a button up and tie or suit coat.
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Cheese Curd Party
My sister visited this past week and brought some Wisconsin cheese curds. My coworkers had never tried Wisconsin cheese before so we utilized the club house and fried up some cheese curds. We even shared some with a couple residents and prospects!
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Resident gifts
Today we received a new shipment of gifts for residents and future residents! These include welcome home gifts, birthday gifts, simple appreciation gifts, and some handouts for when we give tours.
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