Site Articles

Learning Maintenance

Today was a fun day because I got to follow around our Maintenance staff! I learned how to do a bunch of little things that have to do with toilets, drains, sinks, and garbage disposals. I really got to appreciate the work that they do. Having a solid Maintenance staff […]

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Had Lunch with Mr. Bigos himself

This last Friday the interns were invited back to the corporate office to have lunch with the CEO of Bigos Management, Mr. Ted Bigos. It was a really insightful event that the training team put together because we gathered a list of questions in which we asked Ted and heard […]

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Sorry but that’s not an emergency…

Today I encountered the difficulty of telling a resident that their service request was not considered an “emergency” therefore the on-call maintenance personal would not be called and their request would not be resolved until tomorrow.  As many can imagine, this is often not the answer a resident want to […]

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Creating Urgency

When trying to lease an apartment home, it is very important to create urgency for the prospect to get their application in. When you are able to create urgency in people, they are forced to make a decision quicker and are more likely to choose your community. If you do not […]

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Team Meeting

Once a month we have a team meeting, where our team, which is our sister properties, meet and talk about how the team is doing and what is happening at all of the other properties within our team. It was interesting getting to hear about all of the other properties […]

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Intern meeting

Weidner put together an intern/MIT meeting. Intern’s were there all day, and MIT’s were there only in the morning. We talked about different situations that could happen on an everyday basis, and even got to meet Dean Weidner himself. After the meeting, Weidner put together a little field trip for […]

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Shopping Comps

Today was a fun day in the property management industry because me and another intern got the opportunity to go to surrounding properties to find out there prices, how they treat their customers and other helpful tips.  I learned that all properties have there own and unique ways of standing […]

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My Internship Site

The community that I work at is a great little community in Everett, Washington. There are 131 apartment homes in the community. This is a great size when it comes to managing, because there is enough homes that there is not so much to take care of that you can […]

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Canceling Move Ins

We had a 1 bedroom leased up 3 weeks prior to the ready move in date. The apartment was set to move in the next day and the tenant canceled the day before. Then the tenant had the nerve to ask for her security deposit. The tenant hadn’t responded in […]

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MHA Judging

Yesterday I had the opportunity to tag along on a judging for property excellence through the Minnesota Multi Housing Association. We toured four properties in the Twin Cities area that had been nominated for the property excellence award. It was cool to see what they thought made them so successful […]

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Shopping Comps

Today I shopped some of the competitors in the area.  It was very interesting now that I have worked in the industry to see other companies strategies and practices.  It also gives our property a good understanding on where we stand in the market of course.

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