Earlier this week someone decided to take out their anger on our balloons by the entrance and they slashed all of them. So today we put some new ones up!
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From the Field
Keep up with UW Stout coop education and internship experiences.
Resident Life Cycle Workshop
We attended another training session on Thursday, where we learned how to apply many functions with Customer Relationship Management (CRM). We use it to contact prospects, communicate with residents, establish appointments, and create work orders. We also learned about screening guidelines and how to address the issues with prospects. They […]
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Leasing 101 Training
Today, we attended a training from 9 AM- 12 PM. We learned how to read different types of people, and how to utilize their personalities. We learned the importance of following up with prospects and what to say in the follow-ups. After I finished the training, I went back to […]
Read MoreI Finally Got My Mentor
Last week, I was assigned a mentor from the South region of the US within the Trinity company. Brandy my mentor, serves as the Vice President of the South region as well as overseas all student housing. Today, I got the opportunity to speak to Brandy via phone call. It […]
Read MoreAuditors are in town
This week we got word that the auditors are in town. Luckily they aren’t coming to our property but it still gets everyone on the edge of their seat when they hear about them coming. So far it sounds like every property that they have gone to has passed so […]
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Marketing Binder
Trinity requires all properties to comply with having a on hand library of binders to be stored in the leasing office. A few months ago, the old manager left and did not comply with these standards. Going forward, my manager had me create a marketing binder with all our competitor […]
Read MoreNew Pet Agreements!
Having so many different owners, means different pet requirements. So, we have to create a bunch of different pet agreements, along with a bunch of different leases. It can be very time consuming but it is super important!
Read MorePlaying Catch Up
As we keep managing new properties, we have been getting extremely busy. With only three of us in the office, it’s sometimes hard to keep up! It’s important to stay caught up because you want to be as helpful to the tenants as possible. Luckily, we had time this week […]
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The Coffee Cups
We just received some new coffee cups for all of the employees! We also each got a t-shirt and pens. It’s nice to bring to work to get our name out to people who visit our office!
Read MoreLearning How to Serve Papers
Although it may not be the most fun part of the job, I have to learn how to do it. If people aren’t paying rent, we have to start filing for an eviction and they have to be served papers to make them aware of this. I was kind of […]
Read MoreNew Appliances in Rentals
We had new appliances delivered this week for one of our rental properties. They all got brand new washers and dryers. All of the tenants were pretty excited, plus it made our rental look a lot nicer!
Read MoreExciting Things Are Happening
Even though last week was a little wonky, what with the 4th being in the middle of the week, we still had something exciting happen here at Zeller. We have officially purchased the Capital Center building in Indianapolis! So last week I started working on the due diligence process that […]
Read MoreUnfortunate event
Unfortunately, the leasing consultant at my property decided to quit this week without giving a notice. Luckily they have me to fall back on for a couple weeks while they find someone to take her spot.
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Keeping up with the prospects
Here at Windtree, we try to keep the prospect pipeline below 40. Sometimes we get busy and it gets a little out of hand like it is right now or we call the people and just forget to update their guest card. I had some down time today so I […]
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