Author: Neil Wieser

Final Full Day at Work

For my final day at work, my manager brought the whole team for one final group lunch together. We all ordered from a delicious restaurant down the road. It was bitter sweet to be done with the internship. The whole team Mears Park Place filled my summer with fun and […]

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Benefits of Property Management

Today, I had a resident that came in and gave me a hug after finding out it was my last day at the property. I was just sitting at my desk and did not notice that she came into the office. She thanked me for a great summer and told […]

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Leaving an Impact

Today, I implemented a new standard in our resident retention program. I asked my manager if it would be okay that I send out thank you letters to move-outs and residents who renewed. She thought that it was smart and great idea to increase resident satisfaction. I am happy to […]

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My First Resident Event

I hosted a resident event on Wednesday, and it was an Ice Cream Social. I sent out several invites to the residents, hung up posters in the common areas, and invited several local businesses. Over 50 people showed up to the event, and it was great to see all the […]

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Corporate Benefits

I attended another meeting at the corporate office where Michael held my exit interview with me and Kyle discussed presentation tips for us for our capstone presentation. They also provided a delicious three course lunch, and I discovered that Bigos provides lunch for corporate office every Tuesday and Thursday. We […]

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A Day Full of Meetings

My day started with a construction meeting at 9:30 AM. The architect, construction manager, superintendent, property manager, and Bigos’ head of renovations attended the meeting. We addressed many issues such ADA accessibility, concrete schedule, resident notifications, flood testing schedule, and planter repairs. We developed and implemented a plan to address […]

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When It Rains, It Pours

We began the day on rough note with a resident that came in with an issue, and he got very mad with us over topics that we had no control over. He began swearing and yelling at our APM, who was handling it professionally. Our PM came out and told […]

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A Bus Tour with Bigos

I went on a bus tour with all of the interns and many Bigos employees. The bus tour visited 5 different properties, and it started at 8:30 AM and ended at 4 PM. They provided us with many gift bags and other items. It was fun meeting new people and […]

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A Day with the Maintenance Team

I spent the day shadowing and assisting the maintenance at Mears Park Place. I truly did not understand the amount of work that they complete and the importance they hold with reputation and resident satisfaction. The maintenance team at Mears is skilled and makes the leasing job and property manager’s […]

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Pre-Vacate Inspections for July

I joined our assistant property manager and the maintenance team to assist in pre-vacate inspections of all residents moving out at the end of July. The apartments were surprisingly clean, and the residents maintained great care of their apartment. Every team member was excellent explaining the importance of the inspections […]

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Unexpected Birthday Gift

Today was my birthday, and I did not tell anyone that it was my birthday. I made it to the end of the day, and one of the leasing agents remembered it. They left to get me some treats, but one that really caught me off guard was a resident […]

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Resident Life Cycle Workshop

We attended another training session on Thursday, where we learned how to apply many functions with Customer Relationship Management (CRM). We use it to contact prospects, communicate with residents, establish appointments, and create work orders. We also learned about screening guidelines and how to address the issues with prospects. They […]

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