Yesterday I had the opportunity to tag along on a judging for property excellence through the Minnesota Multi Housing Association. We toured four properties in the Twin Cities area that had been nominated for the property excellence award. It was cool to see what they thought made them so successful […]

Today I shopped some of the competitors in the area.  It was very interesting now that I have worked in the industry to see other companies strategies and practices.  It also gives our property a good understanding on where we stand in the market of course.

I entered an invoice for $448 billed to a tenant today after they pulled the fire alarm in their unit. Firefighters responded to the false alarm and the manager had to respond to help shut the alarm off.

Today I learned how to quickly replace a screen. The screen took only a few minutes to replace. You just pop the screen out of the window. Then you pull out the rubber that jammed in the crease to keep the screen net there. Remove the old screening and lay […]

On Saturday, there were only 15 minutes left until we closed for the weekend. The leasing consultant and I were getting ready to start shutting things down, when the phone rang. A resident was calling to let us know there was a lot of water in their home on the […]

Collected quarters from four complexes today. That was a lot of coins lol

Every person you talk to in the property management industry will tell you the same thing; no day is ever the same. Recently through my internship I have really learned how true that is, One day everything is fine and residents are happy and the next you have 40 work […]

This morning upon arriving to work, we had learned that our club house was broken into the night before after everyone was gone. Someone had thrown a rock through the window and broke the glass, causing the alarms to go off. Since we have cameras all around the club house, […]

We freshly bake Otis-Spunkmeyer cookies every day in our leasing office. They’re open for the residents and prospects to have but they make the office smell amazing! Just a neat little perk in the morning when you’re trying to wake up.

Spent my day cleaning common areas and painting.

Since I’m still pretty new, I’ve only given a few tours on my own and I’ve learned that no matter how much time you have to prepare for a tour, sometimes it’s just not enough time. I’ve had this couple who had an appointment set up for over a week […]

I had a mother and daughter walk into the office randomly. They were looking for a 2 bedroom as soon as possible. Luckily, we had just turned a 2 bedroom and was available for show that same day. I gave them a showing of the unit and they filled their […]

Before beginning my internship, I used words like “unit,” “complex,” and “tenant.” These are common words in the industry, but I have learned to change my word choice and the importance behind it. For some people, using these words make them feel uncomfortable, and like you do not care about […]

Finally got to fill out leases today. Did about 15 lol