As my internship goes on, I try to pay attention to the little things my community director does that may make a big difference. Residents notice these things and they will be much happier with their home when they feel comfortable with where they are living. The other day the […]

For the past couple of weeks, the office staff at my property has been going out in the morning with our maintenance supervisor and cleaning up the grounds. This includes picking up any trash that we see, even down to every cigarette that is on the ground, or tiny pieces […]

Every morning upon arriving at the office, the whole staff takes part in the morning routine. This routine is mostly about cleaning and preparing the office for the day. We look over the model, office, fitness center and anywhere else we need to to be sure everything looks good and […]

Last week was busy for myself and the other interns that were on the same team as me. We had a team meeting on Friday. Every property is assigned to a team, which consists of three to four properties in the immediate area. These properties then meet up once a […]

One day last week all of the MITs and Interns in the area met up at the regional office for the day to have some meetings. The interns were able to sit in on a meeting for the MITs and see how their meetings go. During the meeting, we talked […]

When a prospect shows interest in your community, it is your job as a leasing consultant to reach out to them and see what you can assist them with in their searching for a new home. I would often be the one emailing and calling prospects from our “pipeline” that […]

When trying to lease an apartment home, it is very important to create urgency for the prospect to get their application in. When you are able to create urgency in people, they are forced to make a decision quicker and are more likely to choose your community. If you do not […]

The community that I work at is a great little community in Everett, Washington. There are 131 apartment homes in the community. This is a great size when it comes to managing, because there is enough homes that there is not so much to take care of that you can […]

On Saturday, there were only 15 minutes left until we closed for the weekend. The leasing consultant and I were getting ready to start shutting things down, when the phone rang. A resident was calling to let us know there was a lot of water in their home on the […]

Before beginning my internship, I used words like “unit,” “complex,” and “tenant.” These are common words in the industry, but I have learned to change my word choice and the importance behind it. For some people, using these words make them feel uncomfortable, and like you do not care about […]

When people are looking for a new place to call home, there are often certain features or amenities they desire. Asking people what they are looking for can help you to sell your property because when you know what they want, you can point out those features in your community. […]

My first day on site was very hectic. I started work on a Wednesday toward the end of the month. I mostly followed the community director around and learned the morning routine, where everything was located, and the layout of the community. This was helpful to get to learn what the […]